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If you are unable to find your answer on our Help Page, we are available to answer your queries. There are four easy ways to contact Magshop Australia.

By Phone:

136 116
+ 61 28667 5100

Hours of operation:
8:00AM until 6:00PM AEST Monday to Friday


We aim to provide a response to your enquiry within 3 business days. For any urgent enquiries, please call one of our helpful customer service operators during our hours of operation.

In Writing:

Reply Paid 5252
Sydney NSW 2001

Please allow 10 business days for a response.


For all compliments, complaints and feedback please call 136 116 and select option 2 for a speedy resolution. Alternatively, please complete and submit the feedback form below.

For all New Zealand publication enquiries, please visit

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